Support

Medscape Live Slides Support

Welcome to the Support page! Whether you need help getting started, have encountered an issue, or want to give feedback, you’re in the right place.


Common Questions

Q: How do I install the add-in?
A: Open PowerPoint, go to the "Insert" tab → "Get Add-ins" and search for "Your Add-in Name".
Q: The add-in isn't loading or responding. What should I do?
A: Please refresh PowerPoint, check your internet connection, and try opening the add-in again. Still having trouble? Contact us below.
Q: How do I update the add-in to the latest version?
A: Updates are automatic, but you can check for new versions in "My Add-ins" in PowerPoint.

Get Help or Report an Issue

Suggestions & Feedback

Your ideas help us improve!
Please email feedback or feature requests to [email protected].